Technology, Media & Telecommunications Accelerating growth in a digital world TMT organizations have demonstrated resilience and achieved incredible growth as their businesses have become increasingly demanded by consumers across both B2B and B2C sectors. With this growth comes an increased amount of opportunity, a responsibility to maintain consumer trust, and a need to proactively manage risk. Simultaneously, the industry is facing a mounting focus on compliance and is undergoing rigorous regulatory scrutiny. During this critical growth period, our team is here to help your business take a comprehensive approach to scale, drive and achieve business growth, establish and maintain effective governance, risk, and compliance program, as well as adapt to a rapidly changing market. We work with TMT organizations of all sizes and across all business lifecycle stages to achieve a strategic approach for the future. 2024 Top Risks in the Technology, Media and Telecommunications Industry Dive into the latest insights for risk mitigation in technology, media, and telecommunication (TMT) sector with Protiviti’s top risks report 2024. Survey Report View Infographic What we do Challenges and Opportunities Our services Sectors we serve Insights Client stories Leadership Connect with us Our services for TMT companies Pro Document Consent Data Privacy With reliance on technology comes inherent data privacy and security risks. Protiviti solutions help improve privacy programs that align with increasing global regulations by identifying key gaps that may exist in privacy policies, establishing a baseline, managing change and implementing documentation. Pro Briefcase Regulatory Compliance Regulation is increasingly a factor across the technology industry on a local, national, and global level. Our professionals have proven experience responding to the changing nature and web of regulations by helping companies assess, strengthen, and maintain a disciplined, proactive approach to regulatory compliance. Pro Document Stack Transactions Financing and M&A transactions such as SPACs and IPOs, are critical to growth as global competition continues to intensify. Protiviti’s tailored solutions make sense of the complexity from planning to execution, delivery, and integration. Pro Building office Cybersecurity Today’s external threats are ever present within the cybersecurity of an organization. Protiviti has mature capabilities ranging from assessing an organization’s defenses and preparedness for a cyber-attack to implementing today’s technical solutions to meet and enhance a company’s cybersecurity posture. Pro Rightmark Square Digital Transformation Protiviti refines digital strategy and customer experience, builds and improves back-office operations, and upgrades and integrates technology, allowing organizations to focus on innovation and first-to-market solutions. Pro Legal Briefcase Managed Solutions Protiviti provides a unique, flexible delivery model to help you address short-term skill gaps, deliver project results, and transform your organization. In partnership with our parent company Robert Half, we help you create the right team to scale up or down quickly and cost-effectively to fit your needs. Pro Workflow Flowchart Emerging Tech Adoption of 5G tech leveraging edge computing, AI/ML, quantum computing, and many other use cases is imminent. As a provider or user of 5G tech, a successful rollout is key to leading the market and taking advantage of emerging technologies. Protiviti can help implement, connect, and secure this technology. Pro Document Files Supply Chain We help technology companies meet supply chain demands around quality, speed of delivery, security, and overall performance by identifying and scrutinizing new suppliers, selecting and prioritizing parts purchases, providing staff training, and preparing for anticipated disruptions. Sectors we serve Software Fuel growth. Build trust. Manage risk. We help emerging to established software companies manage their risks, adapt to changing regulatory requirements in their products and platforms, build and improve processes, reduce costs, and manage business in the cloud. At any critical point in a company’s lifecycle Protiviti can partner with you to achieve a strategic approach for the future. Fuel growth. Build trust. Manage risk. High Tech and Electronics We work with semiconductor and semiconductor equipment manufacturers, networking providers, and other high-tech equipment and services providers improve cost management, enhance revenues, identify and mitigate risk – including supply chain risk – and support strategies critical to a businesses' success. Telecommunications For any critical point in a company’s lifecycle In our ever-connected world, telecommunications providers strive to maintain market share, customer loyalty, and trust while finding innovative ways to optimize margins, manage risks, and remain at the forefront of emerging technologies. Protiviti continues to invest in solutions and talent versed in telecommunications to help drive 5G innovation, edge computing and other future leaning areas. For any critical point in a company’s lifecycle Media and Entertainment In the rapidly changing digital market, consumers demand content to be at their fingertips. This responsibility falls to media and entertainment (M&E) organizations to engage, innovate, differentiate, and evolve to capture the intensifying growth while standing out in a competitive market and maintaining public trust. We help M&E companies improve customer experience to help retain current customers and attract new customers. INFOGRAPHIC Infographic | TMT Finance Leaders’ Top Priorities As technology, media and telecommunications (TMT) companies navigate challenges and work to build resilience against disruptions, they are calling on their finance leaders to be change agents across a wide range of business areas. BLOG Why Sales Transformations Fail and Critical Steps to Avoid Common Pitfalls The big picture: In today's virtual selling environment, revenue-aligned organizations must adopt a different mindset to drive successful sales transformations. Technology alone is not enough for successful digital transformation in sales; practical... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organizations can harness this revolutionary technology to drive innovation, enhance their services, and... BLOG How Tech Firms Can Prepare for New EU Operational Resilience Rules on ICT Risks The big picture: A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and subjected to oversight under the Digital... PODCAST Podcast | Emerging Regulations in Tech: Understanding the Digital Services Act – with Kaitlin Kirkham-Cooper and Roxanne Miller As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital... BLOG Building a Better Mousetrap for Telco Fraud Detection Begins with Data Monetization, Strong Analytics Over the last three years, the telecommunications industry has experienced a significant rise in fraud incidents. In recent months, a major wireless provider disclosed that personal data of millions of its customers — including Social Security... Button Button Organizational Changes Drive Seamless Transformation of Back-Office Processes to Propel Business Strategy Protiviti partnered with leading technology company to assess, redesign, and standardize procurement, accounting, and finance functions. The company’s overall goal was to eliminate manual and disparate back-office processes to create capacity for... Blockchain/Web3 Startup Blocks Gaps and Improves AWS Security Posture A blockchain/web3 startup engaged Protiviti to review their AWS environment. While getting the product to market as fast as possible was a primary goal for the client, security was an afterthought in many scenarios. To address this need and prevent a... Global Multimedia Organization Transforms Sourcing and Procurement Function and Saves Millions In many organizations the procurement function is thought of purely as an administrative function and cost center, but addressing opportunities in this area offers a chance to add significant value to the organization. Investment and focus on the... Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to... Global Communications Company Deploys Next-Gen Tools to Manage Growing Audit Complexity and Advance Digital Maturity As internal audit functions are challenged to adopt more agile methodologies and provide deeper and more strategic insights, often in real-time or near real-time, audit leaders are looking for enabling technology that will help them meet these new... Global Payments Leader Improves Contract Lifecycle Management Processes Protiviti helped our client select and implement a lifecycle management system including PMO activities, process design contract and business requirements documentation, legacy contract data extraction, super user training and UAT.... Button Button Leadership Scot Glover Scot is a Global Leader for Technology, Media & Telecommunications in our San Francisco office and focuses on helping companies assess, understand and mitigate their most important risks to drive key business improvements. He is a member of our Internal Audit and ... Learn More Michael Lyons 20 year technology consulting veteran, specializing in large IT projects within the Telecommunications industry. Previous experience includes design work for global strategy and policy surrounding security and privacy, with expertise in taking risk based approach to ... Learn More Pro Briefcase Technology Insights newsletter Read the latest perspectives on technology trends and risks. Learn More Pro Rightmark Square CFO Insights newsletter Read perspectives from our experts on finance trends and risks. Learn More Pro Building office Technology Industry Collection A curated collection of topics, trends and insights to help technology, media and telecommunications industry organizations face today's challenges and opportunities. Learn More Pro Document Consent The Protiviti View blog Explore timely and relevant industry topics covered on our blog. Learn More