Jean-Charles Carre Director Jean-Charles is a business performance improvement director based in our Hong Kong office. He has nearly 20 years of experience in various areas, including digital transformation, project and program management, change management, operational excellence, infrastructure and IT service delivery, account management and business partnership. Jean-Charles is a problem solver who has helped numerous financial organisations with complex projects and programs. Major projects Managed multiple business transformation engagements, from process optimisation to automation and digitalisation Delivered high-stake projects, including a new credit card product and its digital experience, for a large global bank Advised CIOs/CTOs on infrastructure and cloud strategy. Education Paris-X University – Master’s in Technology Applied to Business Administration Industry expertise Financial services Insurance Banking Real estate finance Information technology Areas of expertise Program, project and change management Business transformation Digital transformation Technology consulting Service delivery management Leadership