Intelligent Automation Unlock the power of Intelligent Automation to propel your business leveraging protiviti’s intelligent automation solutions Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale. With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions. Protiviti combines deep process and industry knowledge with AI and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value. Our Intelligent Automation services We utilise both automation and artificial intelligence technologies to create solutions that power business and technology transformations. Pro Briefcase Automation Strategy Identifying and establishing the optimal sustainable program for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programs. Pro Building office Artificial Intelligence (AI) AI is changing the way we do business and there’s applied value for almost every function in every industry. We partner with clients to unlock the power of intelligence-based innovations for your business. Pro Document Consent Robotic Process Automation (RPA) RPA has become a staple for its ease of implementation and return on investment for cost reduction, improving manual functions, and overall scalability. We partner with clients to identify and maximise value from your automation investments. Pro Document Files Natural Language Processing (NLP) NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences. Pro Document Stack Computer Vision We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data. Pro Legal Briefcase Managed Support We provide flexible program support, inclusive of development, optimisation, monitoring and help desk for automation programs at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities. graph IoT Services Protiviti’s end-to-end IoT services address this complex, connected domain by empowering your organisation to deploy, secure, and maintain IoT devices throughout their lifecycle, ultimately reducing costs, increasing revenue, improving your customer experience, and unlocking valuable insights. Our approach Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities and exploring technical solutions that will yield optimal results. Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable program scalability and through continued innovation and repeated successes.Define – Define vision, desired outcomes, success metrics and engage key stakeholdersExplore – Experiment with technologies and methods to deliver optimal outcomesBuild – Deploy solutions, operationalise the program and build dashboards to track against key success measurementsScale – Engage the enterprise, continue to experiment, and deploy solutions To learn more about our additional digital solutions, click here. Leadership Joan Smith Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMO’s and Digital ... Learn More Erwin de Man Erwin de Man is a Managing Director based in Frankfurt, Germany. With over 20+ years of experience in digital enablement, Erwin has consulted to a broad range of clients on technologies such as Robotic Process Automation (RPA), Machine Learning (AI), and Process Mining. ... Learn More Intelligent Automation partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include: WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... BLOG Strategies to Generate GenAI Success While the various forms of artificial intelligence (AI) have captured the imagination of nearly everyone in the business world, generative AI (GenAI) is rapidly becoming the hottest new kid on the block. We’ve seen the terms AI and GenAI being used... BLOG Support Framework for RPA Essential to Meeting ROI Expectations The big picture: Companies implementing robotic process automation (RPA) often underestimate the importance of a proper support function for their program. Why it matters: Without considering the importance of support and the associated costs,... WHITEPAPER Reshaping Loan Servicing Compliance Servicers in lending organisations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer... BLOG Finance Transformation’s Front-End Alignment The big picture: Finance transformation reimagines how skills, processes and technology can be leveraged to drive long-term value. By the numbers: CFOs and other finance executives view the implementation of advanced automation with more urgency... BLOG Four Strategies to Digitize Sales in Manufacturing Two key questions: The evolution of back-office operations has been extensive and well-established. However, the evolution of front-office functions like sales and marketing has yet to shift dramatically in manufacturing organizations. Where is the... Button Button The Royal Children’s Hospital Partners with Protiviti’s Automation Experts for Dramatic Enhancements to its Health Insurance Claim Process Australia’s health expenditure makes up 10.3% of the country’s gross domestic product and is growing at a rate of AUD$181 billion annually, placing a spotlight on public health services and increasing pressure on them to manage their cash flow efficiently. To do so, healthcare organisations are increasingly reliant on an efficient health insurance claims process. Effective claim processing... Read More