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  • Podcast

    November 30, 2022
    Denis Camilo, Risk and Compliance Director at Protiviti, talks with Lauren Munfa, Head of Americas Investment Bank C&ORC at UBS, about how much her parent management training translated to running a large compliance program.Lauren Munfa is the Americas Head of Compliance & Operational Risk Control (C&ORC) for the Investment Bank Division of UBS, as well as the Chief Compliance Officer…
  • Podcast

    October 27, 2022
    Shaheen Dil, Senior Managing Director of Protiviti, in conversation with Ximena Zambrano, Senior Vice President and Head of Model Validation at Wells Fargo on the evolution of risk analytics and technological advances in data science (AKA are machines taking over?)Ximena Zambrano is a seasoned executive with 25 years of experience in the Banking Industry as a Risk Manager, Ximena currently leads…
  • Whitepaper

    October 6, 2021
    Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the…
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Blogs

    January 22, 2024
    Dane Pedro is a senior compliance leader in financial services; she has also been a magistrate for the past nine years. Alice Buchanan, consultant at Protiviti UK, hears a story of drive, determination and a desire to progress.
  • Whitepaper

    January 23, 2024
    On December 22, 2023, when many of us had already started our holiday breaks, President Biden issued Executive Order (EO) 14114, which among other things creates new secondary sanctions risk for foreign financial institutions. For anyone who missed this development or anyone who is simply trying to understand the significance of this EO, here are 10 things we think you should know:
  • Whitepaper

    January 31, 2024
    KYC took on added significance in the sanctions world in 2023. No, not Know Your Customer, though that certainly remains important. Know Your Cargo became a new mantra for sanctions practitioners and there is every indication it will continue to be heard throughout 2024. But growing geopolitical tensions and national security concerns mean that trade-related sanctions will not be the only area of…
  • Whitepaper

    April 29, 2022
    Geopolitical Instability Moves the Goalposts Again In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical uncertainties that continue to shape the financial services industry in the opening months of 2022. We assess lessons learned during the pandemic and how they’re driving lenders to recalibrate operations to enable greater resiliency in the…
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Whitepaper

    April 28, 2022
    Including results of Protiviti’s large financial institution survey on business control functions An organisation’s overall risk governance framework and the resulting interaction across the three lines of defense are critical to business success. The first line’s main objective is to understand applicable risks and controls and ultimately drive growth through customer engagement. The second and…
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