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Lingering Effects of Pandemic and Operational Challenges Are Top Concerns for Consumer Products and Services Organisations
The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies…
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Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organisations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global…
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“Misinformation” and “disinformation” have long been mainstays in the political arena, the climate change debate and even in the public discourse over COVID-19 vaccines. Misinformation represents information that is wrong, a challenge every business must deal with from time to time, whether in the press, analyst communications, social media, discussions at government levels, or other venues.…
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Ransomware is a current threat many people are struggling to understand and manage. Amid the headlines and uncertainty, how can the board respond strategically?
Reputation damage, hefty ransoms and business continuity are all concerns with ransomware. But the core of the conversation is about the potential loss of intellectual property and customer information and the specter of unpleasant…
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Innovation, transformation and the introduction of more advanced technologies are on the agendas of most groups in an organisation today. The same certainly holds true for internal audit functions – but perhaps not at the same levels of engagement as departments such as finance and IT. In fact, the results of the latest Next-Generation Internal Audit Survey from Protiviti show that overall…
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Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment.
The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset…
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Data proliferation and data privacy regulatory activity across the globe have created the need for focused boardroom discussions.
While cybersecurity continues to be an issue for boards, a more targeted focus on data privacy is increasingly necessary to ensure compliance across a rapidly expanding number of privacy regulations. Privacy risk represents a unique challenge driven by the volume and…
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Several Key Policies Take Effect March 31, 2022
On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on…
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Executive Summary
The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event.
The pressure…
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The actions and decisions of C-suite leaders are typically driven by strategies designed to guide businesses toward growth and success. These plans invariably contain many assumptions. One is the expectation that their organisations will be able to deliver goods and services to customers even under stressful conditions – an expectation of resilience that is sometimes ill-conceived and…
