Intelligent Automation Unlock the power of Intelligent Automation to propel your business leveraging protiviti’s intelligent automation solutions Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale. With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions. Protiviti combines deep process and industry knowledge with AI and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value. Our Intelligent Automation services We utilise both automation and artificial intelligence technologies to create solutions that power business and technology transformations. Pro Briefcase Automation Strategy Identifying and establishing the optimal sustainable programme for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programmes. Pro Building office Artificial Intelligence (AI) AI is changing the way we do business and there’s applied value for almost every function in every industry. We partner with clients to unlock the power of intelligence-based innovations for your business. Pro Document Consent Robotic Process Automation (RPA) RPA has become a staple for its ease of implementation and return on investment for cost reduction, improving manual functions, and overall scalability. We partner with clients to identify and maximise value from your automation investments. Pro Document Files Natural Language Processing (NLP) NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences. Pro Document Stack Computer Vision We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data. Pro Legal Briefcase Managed Support We provide flexible programme support, inclusive of development, optimisation, monitoring and help desk for automation programmes at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities. graph IoT Services Protiviti’s end-to-end IoT services address this complex, connected domain by empowering your organisation to deploy, secure, and maintain IoT devices throughout their lifecycle, ultimately reducing costs, increasing revenue, improving your customer experience, and unlocking valuable insights. Our approach Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities and exploring technical solutions that will yield optimal results. Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable programme scalability and through continued innovation and repeated successes.Define – Define vision, desired outcomes, success metrics and engage key stakeholdersExplore – Experiment with technologies and methods to deliver optimal outcomesBuild – Deploy solutions, operationalise the programme and build dashboards to track against key success measurementsScale – Engage the enterprise, continue to experiment, and deploy solutions To learn more about our additional digital solutions, click here. Leadership Leslie Howatt Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ... Learn More Rupesh Mahto Rupesh is a senior director specialising in strategy, technology assessment and enabled execution, digital transformation, cloud migration, and application of emerging technology to business demands. He successfully leads interactions with CXO, focusing on increasing ... Learn More Intelligent Automation partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include: WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... WHITEPAPER Human v. machine: Tackling artificial intelligence risks in financial institutions In the novel Tell the Machine Goodnight, Katie Williams tells the story of Pearl, a technician for Apricity Corporation, which has developed a machine that “uses a sophisticated metric, taking into account factors of which we are not consciously... BLOGS ChatGPT disruption: AI’s evolving vision renews need for trusted, governed data Access to artificial intelligence (AI) and the drive for adoption by organisations is more prevalent now than it’s ever been, yet many companies are struggling with how to manage data and the overall process. As companies open this “pandora’s box” of... BLOGS ChatGPT, the Rise of Generative AI and What’s Next Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organisations. Let’s explore ChatGPT, generative AI in general, how... WHITEPAPER Artificial Intelligence: Can Humans Drive Ethical AI? Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the... WHITEPAPER Balancing Opportunity and Risk: Security for RPA Platforms Robotic process automation (RPA) was first used to execute predetermined, rules-based taskstwenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute... FLASH REPORT White House Issues Executive Order to “Seize the Promise and Manage the Risks” of AI In this Flash Report, we summarise the key directives contained in the executive order, address key takeaways and concerns for organisations to consider, and outline steps businesses can take to prepare for changes in the AI regulatory landscape.... Button Button Change management, automation and new digital tools transform finance operations for educational services company A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021. Read more